Reviews

Jennifer,
4.8

14.03.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The only slight issue we had was the high pitched noise the pipes made every time the hot water was run. This included when the shower was being used. Saying that, it would not stop us staying again but I think it may put some people off.


Response:

Dear Jennifer Thank you for the feedback. It is greatly appreciated I will certainly get our maintenance team look at the issue and get it fixed. I am very happy to note that this will not stop you from staying with us again. I certainly look forward to welcoming you again soon Yours Sincerely Anthony General Manager

Jude,
5.0

13.12.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Just what we wanted. Staff were excellent at check in


Response:

Dear Jude I am delighted to hear you enjoyed your stay and thank you for your kind comments about our staff. I will certainly pass them onto our team, and I’m sure they will be very pleased and motivated to do more. I hope we are able to further exceed your expectations on your next visit and we very much look forward to welcoming you back Should you have any queries in the meantime, please do not hesitate to contact me. Yours Sincerely Anthony Anthony Joseph | General Manager PREMIER SUITES Bristol Redcliffe PREMIER SUITES PLUS Bristol Cabot Circus T: +44 117 954 4800 E: gm.bristol@premiersuites.eu

Paul,
5.0

10.12.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Really comfortable & well equipped apartment & a great base for exploring Bristol. The staff couldn't have been more helpful. Can't wait to return for another relaxing break.


Response:

Dear Paul Thank you for the feedback. I’m glad you enjoyed your stay and your kind comments are much appreciated. I will certainly pass them onto our team, and I’m sure they will be very pleased. I hope we are able to further exceed your expectations on your return and we very much look forward to welcoming you back Should you have any queries in the meantime, please do not hesitate to contact me. Yours Sincerely Anthony Anthony Joseph | General Manager PREMIER SUITES Bristol Redcliffe PREMIER SUITES PLUS Bristol Cabot Circus T: +44 117 954 4800 E: gm.bristol@premiersuites.eu

Ian,
5.0

28.09.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Ian Thank you for scoring us and glad to know that you like our apartments and am sure you had a great time in Bristol If I an be of any further help or assistance please do not hesitate to contact me We certainly look forward to welcome you back in the near future Kind Regards Anthony General Manager

Victoria, Treharris
5.0

15.03.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Fab stay yet again at the Premier Suites Redcliffe, recommend to anyone. Will definitely stay again when in Bristol.


Response:

Dear Victoria, Thank you for your lovely comments. I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager